Users’ Satisfaction of Public Utility Services – Multivariate System Analysis

Users’ satisfaction with imaging services before and after the implementation of picture archiving and communication system

  Introduction: The picture archiving and communication system is a digital device designed for processing, archiving and communicating medical images with different parts of hospitals, physicians and radiologists. Therefore, the current study aimed to determine the impact of the system on users’ satisfaction with imaging services before and after its implementation. Methods: This cross-secti...

Users' satisfaction with psychiatry services.

Sir ± The quality of patient care services provided by hospitals can be estimated by the level of consumer satisfaction (1). In psychiatry, a discipline with which stigma is associated, acceptability of services by patients and their families is likely to be a key element in treatment and recovery (2). Studies on users' assessment of mental health care provided by hospitals in India are scanty....

Public Utility Characteristics of Railways in India

To serve Indian economy railways carry different category of freight traffics like coal, iron ore, food grains, steel, fertilizer and mineral oil, etc. Dispersal of some of these freights is limited compared to other traffics which ambit of outreach is quite large. Food grains and fertilizers are such freights which reach wider section of population, transporting thereby railways carry off its ...

the impact of types of electronic services available in public libraries on the users' satisfaction level (a case study of public libraries in the west azarbaijan province)

purpose: the purpose of this study is to investigate the effect of the types of electronic services in public libraries on the users' satisfaction level. methodology: this study is of descriptive and analytical type and is done by the survey method. the statistical population was all the active members of public libraries in the west azerbaijan province. sample selection was done through multis...

Patient Satisfaction With the Quality of Health Services Provided by Public Hospitals in Rasht, Iran